Quality Assurance

CMP has been serving the food processing industry for over 50 years. We are an international leader in the design, manufacture, and installation of custom stainless steel equipment and turn-key food processing systems. Located in a modern 42,000 square foot facility in Charlottetown, Prince Edward Island, Canada, CMP employs over 65 people.

At CMP, attention to quality is at the core of our business philosophy.

Quality in our design
Quality in our products
Quality in our people
Quality in our response to customer needs

Our customers in the food process industry demand attention to food safety principles in design. They expect specific attention to all the little details in design and fabrication that add up to best in class final products. Products that minimizes harbourage points. Products that are easy to clean and sanitize. Products that are built to last.

At CMP we are committed to continuous improvement and quality assurance. We are registered by NSF as ISO 22000 certified. In addition to ISO 22000 certification, we are HACCP compliant and routinely exceed many recognized industry standards and guidelines on sanitary equipment design such as AMI guidelines.

We have the following systems and procedures in place to support us in our goal of exceeding our customer's expectations in everything we do.

  • Frequent gathering and monitoring of customer feedback
  • Formal customer complaint handling procedure
  • Formal non-conformance and correction process
  • QA documentation and checklists for all equipment fabricated in our manufacturing facility
  • Selection and performance monitoring of suppliers against set criteria
  • Training and development for our employees
  • Regular audit of our internal processes
  • Management reviews of audit results, customer feedback and complaints